Gaming on done22 should be something you look forward to — a bit of cricket betting during PSL, a slot session after work, a bingo room on the weekend. The moment it stops being that, something has shifted. This page covers every tool done22 provides to help you stay in control, along with honest guidance on recognising when gaming is no longer just entertainment.
18+ only. done22 is strictly for adults. If you feel your gaming is becoming a problem — financially, emotionally or in terms of time spent — please use the tools on this page. There is no penalty for taking a break. Your account will be waiting when you come back, if and when you choose to return.
These tools are available in every done22 account, free of charge, with no questions asked. They are built into the platform because we think they should be easy to reach — not buried in a settings menu you have to search for.
Set a daily, weekly or monthly PKR deposit cap in your account settings. Once your limit is reached, done22 will not accept further deposits until the period resets. A limit reduction takes effect immediately. A limit increase requires a cooling-off period before it applies — this is intentional.
Available in Account SettingsSet a time reminder and done22 will notify you when you have been playing for the duration you chose. The notification is a genuine pause prompt — you decide whether to continue, take a break or stop for the day. Setting one before you start a session takes about 30 seconds.
Available in Account SettingsIf you want a short break from done22 without a full exclusion, a cooling-off period suspends your account for a chosen number of days. During this time you cannot log in, deposit or place any wager. The period runs its course and your account resumes normally.
Via done22 SupportSelf-exclusion closes your done22 account for a period you specify — from a minimum of 30 days up to permanent exclusion. The account is suspended immediately upon confirmation. During exclusion, you will not receive any marketing communications from done22. To request self-exclusion, contact done22 support or use the option in your account settings.
Immediate EffectBeyond deposit limits, done22 also allows you to set a maximum net loss limit per day, week or month. Once your net losses reach the threshold you have set, done22 will restrict further real-money play for that period. This is separate from and in addition to deposit limits.
Available in Account SettingsEnable regular reality check pop-ups that show you how long you have been playing in the current session, how much you have deposited and your net position. These notifications appear at an interval you set and cannot be dismissed without acknowledging them.
Available in Account SettingsBefore any platform feature, the most effective responsible gaming tool is a budget you decide before you start — not while you are playing. When you are mid-session, especially if you are down, it is very hard to make a clear-headed decision about how much more to spend. When you are sitting down before you open done22, that decision is much easier to make honestly.
A gaming budget is not a complicated concept. It is simply the amount of PKR you are genuinely comfortable losing — not the amount you hope to win. Think of it the same way you would plan any entertainment expense: a cricket match ticket, a family dinner out, a cinema trip. If the money were gone at the end of the night with nothing to show for it, would that be okay? That is the budget question.
The deposit limit in your done22 account settings is the practical way to make your budget automatic. Set your weekly or monthly PKR limit to the amount you have decided is comfortable. Once it is set, done22 enforces it — you do not need to rely on willpower in the moment.
A few things that help when setting a budget for gaming on done22:
done22 provides fair games and genuine betting markets. The house edge is real on slot games and casino titles. Sports betting outcomes are uncertain by nature — that is what makes them interesting to bet on, but it also means you cannot rely on done22 winnings as a predictable income source. PSL betting is entertainment even for people who follow cricket closely and know their stuff. It is not a financial strategy.
If you find yourself thinking of done22 as a way to solve a financial problem, or if you are gaming with money you cannot genuinely afford to lose, that is the signal to stop and use the responsible gaming tools available in your account.
This is a visual example of how tracking your done22 spending against a set budget works. The percentages shown are illustrative only.
At 98% of budget — this is where a done22 deposit limit stops any further spending automatically for the rest of the month, without you needing to make the call yourself.
Go to your account dashboard via the done22 app or website and navigate to Account Settings.
Find the Responsible Gaming section within settings — it includes all limit and exclusion options in one place.
Select daily, weekly or monthly. Enter the PKR amount that represents your genuine comfortable budget.
Limit reductions are applied straight away. Increases require a cooling-off period before they activate.
Most people who use done22 game within their means and enjoy it as one of several things they do for entertainment. Some do not. Knowing the difference between the two is not always obvious from the inside. The signs below are worth being honest with yourself about.
You started a session with a budget in mind and spent more. This happens occasionally — if it happens regularly, it is worth addressing with a deposit limit before it becomes a bigger issue.
You had a losing session and continued playing specifically to win the money back. Chasing losses rarely works and almost always makes the financial situation worse.
You have used money intended for household expenses, bills or other commitments to deposit on done22. This is the most serious warning sign. Stop immediately and contact support for self-exclusion.
You are concealing how much time or money you spend on done22 from people close to you. This is often a sign that you already know something is out of balance.
Using done22 specifically to avoid thinking about problems in your life — financial, personal or otherwise. Gaming can distract temporarily but it does not solve anything and can create additional problems.
You are playing on done22 not because you are enjoying it but because you feel you have to. Gaming that does not feel like a choice is a clear signal to step back and use the self-exclusion tool.
If any of the above sound familiar: use the self-exclusion option in your done22 account settings or contact done22 support. There is zero penalty for taking a break. Your account will not be deleted during a standard exclusion period. Done22 will support you without judgement in taking the time you need.
You set an amount you are comfortable losing before you start, and you stay within it. The session ends when the budget is spent, win or lose.
You treat done22 as one entertainment option among several — like watching a PSL match or going out with friends — not as a way to earn money.
You set a session time and stick to it. Whether you are up or down, you close done22 when you planned to and do not feel a strong urge to keep going.
The people around you know you use done22 occasionally. You are not hiding deposits, winnings or losses from your family or close friends.
done22 is for adults only — 18 years and above, no exceptions. We take this seriously because problem gambling that starts in adolescence tends to be more severe and harder to address later. Our age verification process checks that registered players meet the minimum age requirement and may request identity documents at any point.
If children or teenagers use the same phone, tablet or computer that you use for done22, we strongly encourage you to use parental control software to block access to gaming sites. On Android, Google Family Link and similar apps can restrict specific applications and websites. On iPhone and iPad, Screen Time settings allow you to restrict or password-protect access to specific apps. These tools work at the device level, independent of done22, which means they cover all gaming platforms — not just done22.
Always log out of your done22 account when you are not using it on a shared device. Do not save your login credentials on a device that minors use. Your done22 account password should be something a child in your household cannot guess.
If you believe someone under the age of 18 has accessed or registered on done22 — including a child in your own household — contact done22 support immediately. The account will be closed, the data deleted and no gaming transactions will be permitted. There is no charge or penalty for reporting this.
Self-exclusion is the strongest tool available. Here is exactly what it does and does not do.
Once self-exclusion is confirmed, done22 logs you out and suspends the account. You cannot log back in for the duration of the exclusion period.
done22 removes you from all promotional communications for the duration of the exclusion. No bonus emails, no promotional notifications, no re-activation offers.
Any real money balance in your account when exclusion begins is retained and will be available when the exclusion period ends (for time-limited exclusions) or returned to you on request (for permanent exclusions).
This is by design. During a self-exclusion period, done22 will not lift the restriction early, even if you request it. The period must run its course.
Attempting to register a new done22 account during a self-exclusion period is a breach of the Terms and Conditions. Any such account will be closed and balances forfeited.
Straightforward answers to the questions done22 players most commonly ask about responsible gaming tools and self-management.
PSL cricket betting, slots, bingo and live casino — all available on done22 with PKR payments via JazzCash and Easypaisa. Register, set your deposit limit on day one, and play the way it should be: on your terms.
18+ only. Gaming should be enjoyable and within your means. done22 provides deposit limits, session reminders and self-exclusion in every account. Use them.